Need Help with Your Water Bill?
Bright Steps Forward provides assistance to individuals facing water service disconnection or final
Support is available by phone Tuesdays, Wednesdays, and Thursdays between 10:00 AM and 2:00 PM. If you reach our voicemail, please leave a message with your name, contact number, and a brief explanation of your situation. A team member will return your call within 24 hours.
To request assistance, please call (330) 612-1954 during our support hours.
We're here to help you take a bright step forward.
