Bright Steps Forward
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Bright Steps Forward
  • Home
  • About
  • Water Bill Assistance
  • Support Service

Get Help with Essential Support Services

At Bright Steps Forward, we’re here to support you.

Bright Steps Forward offers essential support programs designed to help individuals and families overcome temporary hardships. Whether you're in need of transportation, clothing, or help with utility bills, our goal is to provide timely, compassionate assistance to help you move forward with confidence.

List of Available Services

Bus Passes

Water Bill Assistance

Goodwill Vouchers

  • What’s Offered: Free or bus passes.
  • How to Access: This will be mailed upon approval. 
  • How to Apply:
    Call (330) 612-1954 and leave a voicemail.
    We’ll return your call within 24 hours.
     

Goodwill Vouchers

Water Bill Assistance

Goodwill Vouchers

  • What’s Offered: Printed vouchers for clothing and essentials.
  • How to Access: Sent by mail/email or provided for in-store use upon approval.
  • How to Apply:
    Call (330) 612-1954  and leave a voicemail.
    We’ll return your call within 24 hours.

Water Bill Assistance

Water Bill Assistance

Water Bill Assistance

  • What’s Offered: Help for households facing disconnection or final notices.
  • Eligibility: Must have a disconnection notice or final bill warning.
  • How to Apply:
    Call (330) 612-1954 on Tues–Thurs, 10 AM – 2 PM and leave a voicemail.
    We’ll return your call within 24 hours.

Eligibility May Vary By Program

Eligibility may vary by program. Be prepared to provide proof of need (e.g., disconnection notice, income verification, or ID) during the application process.

Frequently Asked Questions

Please reach us at brighterstepsforward@gmail.com if you cannot find an answer to your question.

We aim to return all calls and respond to requests within 24 hours during our support hours.

Yes! You are welcome to apply for any service you qualify for. Many individuals receive support through multiple programs, such as bus passes and water bill assistance.

Yes. You must be a resident of the service area we cover in order to qualify for assistance. Please be prepared to provide proof of residency when requested.

Contact Info / Additional Support

Need help deciding which service is right for you?


Call us at (330) 612-1954 or email [brighterstepsforward@gmail.com]. 


We’re happy to guide you.

Take the First Step Today

Let us help you access the support you need.

Apply for Assistance

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